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Current Open Positions
Full Time Administrative Assistant
Join the Heartland Communications Facility Authority Team
Heartland Communications Facility Authority (HCFA) is seeking a motivated, organized, and dependable Administrative Assistant to join our team. This position plays an important role in supporting the day-to-day operations of the organization and helping ensure our staff and public safety partners have the administrative support they need to serve our community.
About the Position
The Administrative Assistant provides professional administrative and clerical support to HCFA staff and leadership. Responsibilities may include preparing correspondence and documents, maintaining records and files, assisting with reports, processing accounts payable and receivables, responding to inquiries, and supporting various projects and organizational activities.
The ideal candidate is detail-oriented, professional, able to manage multiple priorities and deadlines, while maintaining accuracy and confidentiality. Strong communication skills, a positive attitude, and the ability to work collaboratively with others are essential. While this position is traditionally entry-level, we are open to all candidates with various skill and experience levels.
What We’re Looking For
We are looking for someone who:
Is highly organized and detail-oriented
Communicates professionally and effectively
Can prioritize and manage multiple tasks and deadlines
Demonstrates strong written and verbal communication skills
Is comfortable working with Microsoft Office and other computer applications
Maintains professionalism and confidentiality
Works well independently and as part of a team
Has a strong commitment to supporting public safety and the communities we serve
Why Join HCFA?
At HCFA, every role contributes to our mission of supporting the emergency communications system and the agencies that protect our communities. While this position may not be on the front lines, the work of our administrative team helps keep our organization running efficiently and allows our public safety professionals to focus on what matters most—serving those who need help.
If you are looking for an opportunity to make a meaningful contribution while working alongside a dedicated team of public safety professionals, we encourage you to apply.
For more information on the job position and duties, please see the job flyer and job description.
How to Apply:
If interested, please apply here!
Tentative Recruitment Timeline
Application Deadline: End of business October 5th, 2026
Tentative Interview Dates: Week of October 12th, 2026
Tentative Start Date: November 9th, 2026
Full Time Fire Communications Dispatchers
Heartland Communication fire dispatcher recruitment is continuous and ongoing.
The Ideal Candidate
The ideal candidate remains calm under pressure, communicates clearly, learns quickly, and adapts to evolving situations. Strong multitasking skills, knowledge of Microsoft Office, familiarity with public safety radio systems, and the ability to work rotating 12-hour shifts (days/nights/weekends/holidays) are essential. Prior experience in a public safety answering point (PSAP) is highly desirable.
Minimum Qualifications
High school diploma or GED
Valid typing certificate (minimum 35 WPM)
For more information about the position, please view the position brochure.
If interesting in this position, click on Join Interest List Button Below.
Join Our Interest List
HCFA welcomes applications from individuals interested in becoming future Fire Communications Dispatchers. By joining our interest list, your application will be retained and reviewed for future Fire Communications Dispatcher openings. This allows us to connect with qualified candidates as recruitment opportunities become available.