Information Technology
Core Responsibilities
Network Administration and Management
Cybersecurity
Desktop/Server Maintenance and Support for Agency
Data Storage and Management
Tech Support for Member Agencies
Support of Computer Aided Dispatch (CAD) Software and Hardware
Support of Telecommunications Software and Hardware
Management Analyst
Core Responsibilities
GIS
Maintain and update GIS data to ensure accuracy and reliability for integration with the Computer Aided Dispatch (CAD) system.
Implement current GIS best practices to enhance mapping and location-based services for emergency response.
Collaborate with relevant stakeholders to identify GIS data needs and develop strategies for data collection and maintenance.
Provide technical support and training to staff members on GIS applications and tools.
Utilize GIS databases to produce a variety of computerized maps, graphic maps, diagrams, exhibits, displays, reports, data extracts, statistics, and other data for use by departments and other public agencies.
Coordinates with the San Diego Regional Public Safety Geodatabase project to maintain an accurate street database and pre-plans for countywide use.
Data & Analytics
Extract, analyze, and interpret data from multiple sources to generate actionable insights for operational and strategic decision-making.
Develop and generate reports, dashboards, and visualizations to track performance metrics, response data, and key performance indicators.
Identify trends, patterns, and anomalies in data to facilitate informed operational and financial decisions.
Collaborate with other teams to develop data-driven solutions to organizational challenges.