Ashley P. Named Top EMD Performer of the Year Awarded
Each year, Heartland Communications proudly recognizes one outstanding telecommunicator with the prestigious Top EMD Performer of the Year Award. This honor is awarded to the dispatcher who demonstrates exceptional skill, accuracy, and dedication in Emergency Medical Dispatch (EMD). The recipient is selected based on performance scores calculated throughout the year, reflecting their commitment to providing lifesaving assistance to those in need. The award is announced during National Public Safety Telecommunicators Week (NPSTW), a time to celebrate the vital contributions of emergency dispatchers. This recognition stands as a testament to the excellence and professionalism of those who serve on the front lines of emergency response.
Congratulations, Ashley! Thank you for your hard work and dedication!
What is EMD? Emergency medical dispatch (EMD) is a systematic program of handling medical calls for assistance. Trained telecommunicators use locally approved EMD guide cards to quickly and properly determine the nature and priority of the call, dispatch the appropriate response and give the caller instructions to help treat the patient until the responding EMS unit arrives.